Privacy Policy

Pho King Great Cannabis (“Pho King,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://phokingweed.com, create an account, place an order, contact us, or otherwise interact with our website.

Pho King Great Cannabis is located at 1114 Hammond Street, Suite 2, Bangor, ME 04401 and operates an adult-use cannabis retail business for individuals age 21 and older.

Information we collect

We may collect information that you provide directly to us, including your name, email address, telephone number, billing or shipping information, account credentials, order information, messages submitted through contact forms, and other information you choose to provide.

When you create an account, place an order, use the shopping cart or wishlist, or otherwise use e-commerce features on the website, we may collect information necessary to provide those services, manage your account, process or prepare orders, provide customer service, prevent fraud, and maintain transaction records. The website uses WooCommerce and includes cart, checkout, account, and wishlist functionality.

We may also automatically collect certain technical information when you use the website, including your IP address, browser type, device information, referring website, pages viewed, interactions with the website, approximate location derived from IP address, and cookie or similar technology identifiers.

Age verification

This website is intended only for adults who are at least 21 years old.

When you enter the website, you may be asked to confirm that you are 21 or older. If you select the option to have the website remember your choice, an age-verification cookie or similar browser storage may be used so that you do not have to answer the age-verification question on every visit.

The age-verification feature is used to restrict access to age-appropriate content and is separate from any consent choices relating to analytics, marketing, or other non-essential cookies.

We do not knowingly seek to collect personal information from individuals under 21 through this website.

Cookies and similar technologies

We use cookies and similar technologies to operate the website, remember user preferences, maintain shopping cart and account functionality, verify age eligibility, improve website performance, and, where permitted, measure website usage.

Essential and functional cookies may be necessary for features such as account login, shopping carts, checkout, wishlists, security, and age verification.

Analytics or marketing technologies may also be used where permitted. Where required, these technologies are subject to the choices provided through our cookie consent tools.

You can manage cookie preferences through the cookie settings available on the website and through your browser settings. Disabling certain cookies may affect some website features.

Analytics

We use Google Analytics to understand how visitors use our website, including information such as pages visited, device and browser information, referral sources, and interactions with website content. The website currently uses Google Analytics measurement ID G-KT2FDWLCS4.

Google may process information collected through Google Analytics in accordance with its own privacy practices. Where required, analytics technologies are activated only after the appropriate consent has been provided.

Orders and payments

When you place or prepare an order through our website, we may collect information such as your name, contact details, billing or pickup information, products selected, order history, and other information necessary to complete or manage your order.

Depending on the payment method available, payment information may be processed by third-party payment providers. Those providers process payment information according to their own privacy policies and security practices.

We may retain transaction records where necessary for accounting, tax, legal, regulatory, fraud-prevention, and business recordkeeping purposes.

Accounts and wishlists

If you create an account, we may store information associated with your profile, order history, account preferences, and saved items.

The website may also allow visitors to create or maintain a wishlist. Cookies, browser storage, or account information may be used to remember wishlist selections and related preferences.

You may request access to, correction of, or deletion of eligible account information, subject to information that we are required or permitted to retain.

Comments and Gravatar

If comments are enabled and you submit a comment, we may collect the information entered in the comment form, along with your IP address and browser information for moderation, security, and spam-prevention purposes.

An anonymized hash created from your email address may be sent to the Gravatar service to determine whether you use that service. If a Gravatar profile is associated with your email address, your profile image may be displayed publicly with your approved comment.

The website also uses Gravatar-hosted images for certain author profiles.

Reviews and embedded third-party content

The website may display reviews or other content using third-party services, including Elfsight and Google-related services.

When third-party content is loaded, those providers may receive technical information such as your IP address, browser information, device information, and interactions with the embedded content. Third-party content may also use cookies or similar technologies.

Where required, non-essential third-party content will be blocked until the appropriate consent has been provided.

Maps and external links

Our website may include Google Maps functionality or links to Google Maps to help visitors locate our store.

If an embedded Google Maps feature is loaded, Google may receive technical information about your device and interaction with the map. Where required, embedded map services are subject to cookie consent preferences.

The website also contains links to third-party websites and platforms, including Facebook, Instagram, YouTube, Weedmaps, Yelp, Leafly, and other services. Once you leave our website, the privacy practices of the third-party website apply.

How we use information

We use personal information to operate and maintain the website, provide requested services, manage accounts and orders, respond to questions, maintain shopping cart and wishlist functionality, verify age eligibility, improve website performance and usability, analyze website traffic where permitted, protect against fraud or misuse, comply with legal and regulatory requirements, and maintain appropriate business records.

How we share information

We may share information with service providers that assist us in operating the website and providing services, including hosting providers, website and e-commerce providers, analytics providers, payment processors, security and fraud-prevention providers, email or communication providers, and other vendors that perform services on our behalf.

We may also disclose information when required by law, regulation, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, customers, business, or the security of our website.

We do not knowingly sell personal information for monetary consideration. Certain uses of analytics, advertising, or third-party technologies may be treated as “sharing” or similar activity under some privacy laws, in which case applicable consent or opt-out rights will be provided where required.

How long we retain information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing requested services, maintaining accounts, processing orders, fulfilling legal or regulatory obligations, resolving disputes, preventing fraud, and enforcing agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

Your privacy rights

Depending on where you live, applicable privacy laws may give you rights regarding your personal information, which may include the right to request access, correction, deletion, or a copy of certain information, or to object to or restrict certain processing.

Some requests may be subject to identity verification and legal exceptions.

To submit a privacy request, please contact us through our Contact Us page or using the contact information below.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technology, or legal requirements.

The “Last updated” date at the top of this page indicates when the policy was most recently revised.

Contact us

If you have questions about this Privacy Policy or how we handle personal information, you can contact:

Pho King Great Cannabis
1114 Hammond Street, Suite 2
Bangor, ME 04401
Phone: (207) 573-4309
Website: https://phokingweed.com/contact-us/